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From174US$ /night
Check-in
20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Wadi Al Safa 5 Emirates Road 611, Dubai, United Arab Emirates, 124405
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
725 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Deluxe King Room
Max:
2 persons
370 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Executive Suite
Max:
2 persons
700 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Dubai 10.8 mi
Airports
Dubai Creek SPB (DCG) 16.4 mi
Dubai (DXB) 18.0 mi
Train
Creek Station 9.8 mi
Business Bay Station 10.4 mi
Metro stations
Creek 9.8 mi
Bus
Bus stop 1.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Horseback riding
  • Cycling
  • Tennis court
  • Pool tables
  • Darts
  • Archery
  • Sports trainer

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Wadi Al Safa 5 Emirates Road 611, Dubai, United Arab Emirates, 124405
Map view
Wadi Al Safa 5 Emirates Road 611, Dubai, United Arab Emirates, 124405
Nearby
Al Habtoor Polo Resort and Club
1000 ft
Restaurants
The Grill Pit
3200 ft
Wadi Al Safa 5

Reviews and Ratings <br />

Feedback from previous guests about their experience.
56%
loved the resort and would return for another relaxing stay
5.6/10
Guest rating
Rooms
5.2
Location
6.2
Service
5.6
Dining
5.0
Guest reviews
5.6/10
based on 5 reviews
8.6
8.6/10 based on 2097 reviews
Juliet
United Kingdom, January  2025
5.0/10

The resort is visually stunning but unfortunately falls short in functionality. While the ambiance adds a touch of elegance, my stay was marred by issues like uncomfortable mattresses and inconsistent service. The location, while somewhat distant, is great for a quiet escape, but the dining experience left a lot to be desired. Overall, it had its moments but definitely not worth the stars it claims.

Rooms
5.0
The rooms were smaller than expected and not up to the standards of a 5-star hotel, with firmness issues in the mattresses and some maintenance problems.
Service
5.0
Service seemed disjointed, with staff struggling to communicate effectively and address requests in a timely manner.
Location
6.0
The resort is somewhat off the main city area, which makes for a peaceful retreat, yet it may be a bit inconvenient for frequent trips to the city.
Dining
5.0
Dining was disappointing due to limited options and quality, with both room service and breakfast experience falling short of expectations.
Facilities
5.0
The facilities looked nice but were not particularly well-maintained or user-friendly, impairing the overall experience.
Naomi
United Kingdom, November  2024
7.4/10

I had a mix of experiences at this hotel. The staff were genuinely pleasant and accommodating, but I encountered issues with my room allocation and cleanliness, which affected my overall stay. The breakfast was fantastic, with a great variety of options. The gym and sauna were a nice touch too, but I had to report some problems to the front desk that needed addressing. Overall, I would say there are definitely areas for improvement, yet the staff do seem eager to help.

Rooms
6.0
The room was huge with a breathtaking view towards the polo field, but it had plumbing issues and was not as clean as I hoped, with some dirt left under the bed.
Service
7.0
The service was a bit overloaded, leading to some slow responses, but when I brought issues to the front desk, they were helpful and accommodating.
Location
7.0
The location felt a little isolated for walking to outside neighborhood activities, but it was lovely and green, providing a nice atmosphere.
Dining
9.0
Breakfast was superb, offering a huge selection of food and drink, which was a highlight of my stay.
Facilities
8.0
The hotel has a nice sauna and gym that are accessible for free, adding value to the stay.
William
United Kingdom, September  2024
5.6/10

My stay at Al Habtoor Polo Resort was an experience of extremes. The resort features stunning grounds and a luxurious atmosphere, which I loved. However, my room was not up to par, feeling cramped and hot. Service was inconsistent, with problems like air conditioning and breakfast mishaps dampening the experience. This place has potential, but improvements in room quality and service efficiency are needed.

Rooms
5.0
Unfortunately, the room was far from what I expected. It felt small, lacked comfort, and was not properly cleaned, with stained curtains and scratched furniture.
Service
5.0
Service left much to be desired. While check-in was smooth, the overall attentiveness of the staff was lacking, particularly regarding room conditions and breakfast reservations.
Location
7.0
The resort offers a peaceful retreat, away from the hustle of the city, making it a nice escape. However, it could be slightly inconvenient if you need to venture out often.
Dining
5.0
The dining experience did not meet my expectations. The breakfast spread was limited and unappetizing, which was disappointing.
Facilities
7.0
The facilities are impressive with beautiful grounds and a pool area, but my overall experience was marred by room discomfort.
Scarlett
United Kingdom, September  2024
5.0/10

My stay at the resort was a mix of highs and lows. While the serene surroundings and spacious room offered a peaceful escape, the service and dining experience left much to be desired. The beautiful polo view from my room was a highlight, but the issues I encountered, particularly with air conditioning and the cleanliness of the facilities, really impacted my overall impression.

Rooms
6.0
The room was spacious and offered a relaxing view of the polo course, but it lacked comfort due to the dust and issues with cleanliness.
Service
5.0
While some staff members tried to be helpful, the overall level of service was unprofessional, and I experienced significant delays.
Location
7.0
The resort is located in a tranquil area, making it ideal for a quiet getaway, but it was slightly inconvenient for quick access to the city.
Dining
5.0
The dining experience was quite disappointing, with limited options and low-quality food.
Facilities
5.0
The facilities were generally nice, but cleanliness and maintenance were lacking, which affected the overall experience.
Colin
United Kingdom, September  2024
5.6/10

I had a mixed experience at the resort. While I enjoyed the beautiful balcony view overlooking the polo field, the rooms weren't up to standard, with issues like a broken bathroom door and inadequate amenities considering the price I paid. Although the staff was generally helpful and attentive, some service hiccups affected my stay, particularly the surprise setup for my birthday which fell short of expectations. The location, though tranquil, felt isolated and far from main attractions, making it less convenient for outings.

Rooms
6.0
My room had a lovely balcony facing the polo field, but it was marred by a broken bathroom door that compromised my privacy. The room was dusty, and despite paying for a birthday setup, I was disappointed with the execution. Overall, I'd rate the rooms a 6 out of 10 due to these shortcomings.
Service
7.0
The staff, especially Osama, was friendly and helpful. However, my experience was marred by a lack of responsiveness to my complaints, as they seemed to deny issues rather than address them. I would rate the service a 7 out of 10, as there were positive moments but also significant frustrations.
Location
5.0
The resort's location is quite far and feels isolated, lacking proximity to central attractions and activities. While the quietness is appealing, it detracts from the overall experience, so I would rate it a 4 out of 10.
Dining
5.0
The dining options did not meet my expectations. The prices felt high for what was offered, and there was a noticeable lack of variety, which was disappointing given the setting. I would rate the dining a 5 out of 10.
Facilities
6.0
Some facilities were enjoyable, but overall they didn't quite live up to the luxurious expectations set by the resort's branding. Given my experience, I would rate the facilities a 6 out of 10.
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Rooms and Guests2 Guests, 1 Room